Bon Air Service respects your privacy and is committed to protecting the personal information you provide when using our website.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Service address
Billing information (when applicable)
Non-Personal Information
IP address
Browser type and device information
Pages visited and time spent on the website
Cookies and tracking technologies
2. How We Use Your Information
We use collected information to:
Schedule and provide HVAC services
Respond to inquiries and customer support requests
Send appointment confirmations and service updates
Improve website functionality and user experience
Process payments and invoices
Send promotional communications (only if you opt in)
3. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third parties who assist in operating our business, including:
Payment processors
Scheduling or CRM software providers
Marketing and analytics platforms
Service technicians and subcontractors when necessary
These partners are required to keep your information confidential.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to:
Improve website performance
Understand visitor behavior
Support advertising and remarketing campaigns
You can disable cookies through your browser settings.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
Depending on your state of residence, you may have the right to:
Request access to personal data we hold about you
Request corrections or deletion of your data
Opt out of marketing communications
To make a request, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children’s Privacy
Our services are not directed to individuals under 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Bon Air Service