scedule-a-service
Customers

Customers

What are customers saying about Bon Air Service Company?

February 2018
Everyone at Bon Air,
We would like to thank the Bon Air Team for the super fine job ya’ll did for us. If the Dallas Cowboys would come over and take some advice from ya’ll on how to be a Team maybe they could go to the Super Bowl someday.
Thanks again,
Earl & Carolyn


December 2017
Employees were curtious and identified themselves prior to entering the home. Wore booties the entire time they did the work, completed the work in the identified amount of time that they indicated. They showed and explained to me exactly what they had done and provided further suggestions on how to keep my home warm.
Paula D.
12/28/17


Highly recommendBon Air is a trusted company who has consistently delivers great service. Anthony is professional and knowledgeable and did a great job. I highly recommend Bon Air! 
Martha Cooksey
12/22/17


I want to thank the Bon Air team for their quick response in getting my AC unit replaced. The men were extremely professional and friendly. They explained what they were doing and walked me through how to use my new unit and replace the filters when needed. After they completed their work, they cleaned up everything and even vacuumed the carpet! I would recommend Bon Air to everyone!
Ruth Burwell
12/21/17


I had another wonderful experience with Bon Air and their technician Anthony. Anthony was very professional and knowledgeable and provided the level of excellent service I can always expect from Bon Air.
Martha C.
12/7/17


November 2017
Eric did an excellent job. In the future, I would like to use him with any follow up calls. Thanks.
Josephine Tarver
11/30/17


Eric is very good at his job. Very professional young man. It was a pleasure doing business with Bon Air
Mike Crowell
11/27/17


Erin is very professional and knowledgeable about the job he explained what he did an answer all questions.
John McCray
11/1/17


October 2017
Bon Air did a great job replacing a compressor in one of my units in my office. Pricing was competitive and the service was great - I would highly recommend them for any HVAC work!
Scott B.
10/27/17


Great Company with outstanding service. Eric was very professional and thorough. Explained what the service call included and results. Very pleased with Eric and would recommend him as an excellent service technician.
Jim Swafford
10/10/17


September 2017
A very professional & dependable company. Eric did an excellent job, he was very professional.
Jeanne Coffie
9/30/17


Service tech was onsite in less than 30 minutes, explained service to be performed in detail. performed service explained along with charges incurred. great experience highly recommend Bon Air for future A/C services.
Jack H.
9/27/17


Eric is a very professional young man. Did his work efficiently and in a timely manner.
Michael D.
9/26/17


January 2017
Your installation crew Jeremy and Eric did a great job! Very respectful and polite. Very rare to have respectful, hard working men working for your company.
Brian Witaker


December 2016
Josh is an outstanding employee, very nice and very honest. I accidently gave him the wrong amount of money and he notified me immediately. I didn’t know decent people like that still existed. 
Janie Walker- Duncanville
12-13-16


December 2016
The crew was very well mannered, efficient and hard working. We hardly knew they were here working.
David B, Arlington 
12-7-16


December 2016
Randy was very courteous, efficient, knowledgeable and Texas friendly. He did the company proud! 
EM in Arlington 
12-5-16


May 2016
Today we had Bon Air come out to our home to inspect our AC unit. It wasn't cooling the house for the last week. We called another company last week, in regard to the same issue. The owner of the other company came out to meet with us. After he looked at our equipment he informed us that our compressor had gone out and our 2nd unit would not except any freon. He quickly told us we needed to replace both systems to the tune of $12,000.00. 

The Bon Air Tech called before he arrived and was on time. He diagnosed that the problem was low freon on both units. We couldn't believe our ears and were over joyed. Thank you for your honesty, professionalism, and for sending Adam. We will be sharing our experience with all our friends and relatives. Have a great day and thank you again. 
Todd & Kim S.


March 2016
I called Bon Air service to request a free estimate on replacing our AC/furnace system and my intention was to compare more than one company. But while the salesperson was explaining to me about their products and services I felt confident that I should have them do the work for us. And I glad I did, JOHN was very friendly and helpful and so was Kyle and the other two guys who were with him. Came on time (very important to me) very friendly and professional and finished the job earlier than I expected. I will definitely recommendthem. I wished that they provided more services.
Samar Jundi


August 2015 
I just wanted to let you know how happy I was with the technician that came to my house. His name was John, and he did a great job! He was very professional. I really liked the way he explained everything he was doing to the A/C unit. I even offered him a tip but he did not accept it. Again, thank you for your great service. I will definitely call again in the future. 
Juan Pruitt


May 2015 
I just wanted to say Thank You for doing such a great job repairing my air conditioner, not only did you have a polite professional technician show up within 1 hour of calling for service, but also fix the problem without trying to sell me things that were not needed at the time. It seems that things always break when you are in a tight financial spot and I feel like your company didn’t try to take advantage of a women that really didn’t know much about the problem. I am totally confident that I was treated fairly and will be a repeat customer. Great job from a great company….and that is hard to find these days.
Thank you,
Carol S. –Fort Worth


March 2015 
Thank you BON AIR FOR YOUR SERVICE FOR '35'...
You guys are simply top of the line! AND WITH INTEGRITY & PROFESSIONALISM...
Many seek to emulate - BUT YOU GUYS ARE THE REAL DEAL ... You meet the immediate needs & you follow up!
Continued success to the number one Heating & AC Service firm in the DALLAS Fort Worth Area... 'Once folks use you - they are simply Bonair clients for life... HOWEVER YOU TREAT EVERYONE LIKE FAMILY AND THAT TOO SETS YOU APART & YOUR EXPERTISE SEALS THE DEAL...
Dr. Sam & Sharon Mings


December 2014
20+ years with we’ve lived in this home with the original heat/air system – trying to keep it going (barely) not knowing what an amazing improvement a good system would give us until now!  Thanks to you.  Thank you for all you’ve done for us.
Linda &Peter Heffley


July 2014
Thank you so much for what you have so graciously have done for my wife and I this year. I have never been treated so well by any service company in my 60+ years. I appreciate the use of the A/C unit and fast service you provided last week, when the A/C stopped cooling. Your service technician was very efficient and polite and got us up and running quickly. I worked retail for over 20 years and I have been in the aerospace environment for 30. I know that the way companies survive is by providing the customer with a quality product at a reasonable price, and giving them exceptional customer service. You have proved to me that you provide both exceptionally well. You also need to make a profit. I appreciate the generous discounts on the service call.
I like doing business with local Grand Prairie companies, especially established business that are still providing a great service. I will recommend you to anyone who needs A/C heating service or is looking to replace an existing unit. I look forward to working with you this fall on a new unit for my home.
Richard & Susie Cox


I AM A 28 YEAR RETIRED AIR FORCE PILOT. DURING THOSE YEARS, I BUILT FOUR HOMES AND LIVED IN MANY OTHERS…MOST OF WHICH, REQUIRED HVAC SERVICES. CONSEQUENTLY, I HAVE DEALT WITH NUMEROUS HVAC SERVICE COMPANIES…BOTH GOOD AND BAD. ALTHOUGH I DID NOT KNOW ANYONE ASSOCIATED WITH THIS COMPANY UNTIL I BEGAN THE BIDDING PROCESS, I HAVE NEVER DEALT WITH A MORE PROFESSIONAL COMPANY THAN BON AIR SERVICE CO. THEY COMPLETELY REPLACED THE EXTENSIVE HVAC SYSTEM IN MY CURRENT HOME. FROM PROVIDING THE MOST COMPETITIVE BID TO CLEANUP AFTER ALL SYSTEMS WERE UP AND RUNNING, ALL WORK WAS COMPLETED IN AN ABSOLUTELY OUTSTANDING MANNER. ALL PROFESSIONALS WERE EXTREMELY KNOWLEDGEABLE, COURTEOUS, AND KEPT MY HOME SPOTLESS THROUGHOUT THE EXTENSIVE JOB. BOTTOM LINE…THE GUYS ARE REAL PROS!!!!
– J MAC


Was Given VIP attention from the service man on a semi-annual check-up call for an old Lennox Pulse system (approx. 22yrs old) and replace it with an updated system, through completion of the job including: pricing, description of new equipment, recommendations, courtesy, appearance of workers, etc…Thanks! My 84 year old mind is at rest.
– Mrs. Kelly.


In two days time it’s hard to meet a group of people you can trust and feel comfortable with. Last week we had the pleasure of meeting a TEAM that treated us like FAMILY. They were professional in their different task, but at the same time their goal was to meet our needs and make us feel good. We want to thank the Bon Air team for the wonderful job you all did. Thank you all so very much and we wish every one of you a very Merry Christmas and a Happy, Happy New Year!
Sincerely,
– Earl and Carolyn Willis

premier-dealer
air-conditioning-emergency
pro-partner
dfws-largest
financing-wellsfargo